Submission management
Keep every submission together
Choose a grader and service level, link the customer, and save a draft while you gather their collectibles. Keep the details together from your first conversation through pickup or shipping.
Grading operations for shops
Track every grading submission
Notify every customer
Manage grading submissions for your card or collectible shop, follow progress with scheduled PSA checks, and keep customers informed automatically.
Explore fictional workspaces, the submission pipeline, and weekly throughput. The demo starts as a preview so the page can scroll. Tap to explore or Click to interact opens a full-screen demo; Back to site returns to this page. Create workspace takes you to pricing. Other navigation and submission actions are unavailable in this demo.
From intake to handoff, all in one place
A clear workflow for your shop. A clearer picture for your customers.
Items & photos
Know exactly what came through the door
Scan collectibles, review their recognized details, and keep a photo with each item. Keep a clear record of what belongs to each customer and what is going to the grader.
Send to the grader
Turn a ready draft into an active submission
Mark the submission as sent and record the grader’s submission number. Finite-credit plans use one credit per collectible at this step; Ultimate includes unlimited usage.
Automated PSA updates
Stay on top of grading progress
Connect your PSA credentials for scheduled progress checks and automatic updates when PSA reports a change. Track submissions with other supported graders manually in the same workspace.
Customer notifications
Keep customers in the loop
Send email updates when a submission’s status changes. Choose which updates go out so customers hear about progress without your team writing every message.
Customer portal
Give customers a place to check in
Verified customers can follow their submissions and view shop-released grades across participating shops in one portal. Give them a place to check in without another call to the counter.
Simple, transparent pricing
Start tracking your grading submissions today. Pay only for what you use, or choose a plan that grows with your needs.
Start free trial
One general 14-day evaluation trial with 5 item credits. No payment method required.
Starter
Pay as you go
For shops just getting started.
- Buy credits as-needed
- 1 workspace seat
- Submission management
- Automated PSA updates
- Customer portal
- Email notifications
- Email support
- Workspace branding
- CSV exports
- Custom email domains
Popular$80$80 /month
Pro
Billed yearly
For growing shops with included credits.
3,000 credits/year3,000 credits/year - 3 workspace seats
- Submission management
- Automated PSA updates
- Customer portal
- Email notifications
- Priority support
- Workspace branding
- CSV exports
- Custom email domains
Ultimate
Billed yearly
Unlimited everything. For high-volume operations.
- Unlimited credits
- Unlimited workspace seats
- Submission management
- Automated PSA updates
- Customer portal
- Email notifications
- Dedicated support
- Workspace branding
- CSV exports
- Custom email domains
1 credit = 1 collectible submitted for grading. All plans include the Customer Portal.Learn more
For US businesses. Prices exclude applicable tax.
Frequently Asked Questions
Common questions about tracking, credits, and the customer portal.
Grading submission tracking software for US card and collectible shops. Business workspaces organize collectibles, customers, grading progress, and handoffs. Individual collectors can follow their own submissions through their shop’s customer portal. SubTracked does not grade collectibles or provide shipping services.
Connect your PSA API credentials in settings. SubTracked checks submissions on a schedule and updates progress when PSA reports a change. Updates depend on PSA’s reporting and the next scheduled check; they are not instantaneous.
PSA, BGS, CGC, SGC, TAG, and AGS. You manually mark the same three shop steps for every grader: dropped off, submitted to the grader, and returned to the workspace. PSA also updates its in-between grading steps automatically. Other graders don't have additional grading steps to update. Automated updates for other graders are a work in progress.
TCG cards are just the start. You can also track sports cards, comics, magazines, tickets, sealed packs, video games, coins, pins, and more.
Yes. Verified customers can follow their own submissions across participating shops and view grades after their shop releases them. They do not need a business workspace or paid plan of their own. Your shop’s portal access starts after its first payment and is not included in the evaluation trial.
Use SubTracked in your phone’s browser, including the customer portal. There is no native mobile app yet; apps for the Apple App Store and Google Play are on the roadmap.
14 days, one seat, 5 item credits, and no card required. You can run the submission workflow and customer emails. Portal access, branding, exports, custom domains, and invites aren't included in the trial. One trial per user.
One credit per collectible when a submission draft is activated. Drafts and status checks do not use extra credits. Starter is pay-as-you-go. Pro includes 250 credits per month or 3,000 per year, and unused finite credits roll over. Ultimate is unlimited while active.
Starter is pay-as-you-go at $1 per item credit, purchased in packs, with no subscription fee. Pro costs $100 monthly or $960 billed annually. Ultimate costs $250 monthly or $2,400 billed annually. Annual plans are paid upfront. Prices are in USD and exclude applicable tax.
Yes. Workspace owners can schedule cancellation in Billing. Access continues through the paid term, then the workspace moves to the pay-as-you-go Starter plan. You can undo a pending cancellation before it takes effect.
Shop data stays in the workspace. Portal customers only see submissions from shops they have verified. PSA credentials are encrypted, and item images use signed URLs. Details are in the Privacy Policy.
Customer updates without the chaos
Get Started TodayStart tracking in minutes.